If you would like to speak to someone about trade sales or wholesale distribution then contact our sales team or the regional partner for your country.

Zatchels Wholesale Team
Tel: +44 (0) 116 253 9672
Email: sales@zatchels.com

Sales agents:

Yong Yan
Tel: +44 7568467328
Email: yong@zatchels.com

Shoe Box
Tel: +971 (0) 4277 2074
Email: info@shoebox.ae

Austria & Germany
Christian Geffers
Tel: +49 (0) 4158 890943
Email: mail@geffers.de

Bond Inc
Tel: +81 3 6804 3337
Email: dowling@bondinc.co.jp


Our bags are individually handcrafted to order especially for you. Please be aware that your bag could take up to 7 days to be made. Once completed you should receive your item next working day, as we use next day delivery in the UK.

Our accessories currently available in stock are ready for next business day dispatch.

Your bag will be shipped inside a sturdy sealed box. Every bag comes with a certificate of authenticity and its own unique number. As an extra special touch our satchels, and larger bags come in a Zatchels cloth bag, perfect for keeping your bag safe in between outings.

UK deliveries will arrive the next working day after dispatch. Other countries may take up to 10 days for delivery. We ship our bags worldwide, however due to shipping restrictions, we can only ship care products to mainland UK addresses. Unfortunately we cannot deliver to PO boxes.

Our courier will attempt delivery to your address a maximum of 2 times. If you are unavailable, they will leave a card with information regarding your delivery.

We offer free UK shipping if you spend over £100, otherwise, there is a charge:

United Kingdom £4
European Union £9
Rest of Europe £9
China and Hong Kong £14
USA and Canada £14
Rest of World £14

No additional carriage charges are applied when ordering more than one bag. Please note this does not include any duties or customs that may be payable.

We will send you a tracking code in an email confirming from Zatchels and a second email from courier to confirm that your order has been despatched. You can then use this code to track your order direct with the courier website.